Refund Policies

Refund Policy for Computer Academy Assam

At Computer Academy Assam, we aim to provide transparent and fair refund policies for our students. Please read this policy carefully to understand the terms under which refunds may be granted.

1. General Refund Policy

1.1 Course fees are generally non-refundable except in specific situations outlined below.
1.2 Requests for refunds must be submitted in writing to the academy’s administration office.

2. Refund Eligibility

Refunds may be granted under the following circumstances:

2.1 Course Cancellation by the Academy

• If the academy cancels a course due to unforeseen circumstances, students will receive a full refund of the course fees paid.

2.2 Withdrawal Before Course Commencement

• Students who withdraw at least [Insert Number] days before the course starts may receive a refund after deducting an administrative processing fee of [Insert Amount or Percentage].

2.3 Course Postponement by the Academy

• If the academy postpones a course, students may choose between a full refund or enrollment in the rescheduled session.

2.4 Medical or Emergency Situations

• Refund requests due to personal emergencies, such as medical issues, will be considered on a case-by-case basis. Supporting documentation (e.g., medical certificates) must be provided.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:
3.1 If the student voluntarily withdraws after the course has commenced.
3.2 Failure to attend classes or complete the course for personal reasons.
3.3 Dismissal from the course due to a breach of the academy’s terms and conditions, including misconduct or violation of rules.
3.4 For fees paid for special workshops, seminars, or short-term programs.

4. Refund Process

4.1 Refund requests must include the student’s name, enrollment ID, course details, reason for withdrawal, and relevant supporting documents.
4.2 Approved refunds will be processed within [Insert Number] business days from the date of approval.
4.3 Refunds will be issued via the original payment method or as specified during the refund process.

5. Disputes and Appeals

5.1 Students who wish to appeal a refund decision may submit a written request to the academy director within [Insert Number] days of receiving the decision.
5.2 The director’s decision on appeals will be final and binding.

6. Contact for Refund Queries

For any questions or assistance related to refunds, please contact:

Computer Academy Assam
Address: Ghilamara Tiniali, North Lakhimpur Road . PIN - 787053 , Dist - Lakhimpur .
Phone:9101594450
Email: ITACADEMYGHILAMARA@GMAIL.COM

By enrolling in a course, you acknowledge and agree to this refund policy.